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Types of VoIP Phones and Recommended VoIP Phones Brands

Types of VoIP Phones and Recommended VoIP Phones Brands

The effectiveness of businesses and customer service are both negatively impacted by outdated phone systems. To stay competitive and enhance communication, modern systems need to be updated. VoIP (voice over internet protocol) systems are the best option available to companies looking for effective and reasonably priced telecom solutions in the modern digital age. However, what are VoIP phones really, and which kinds are there? The types of VoIP phones, their importance, and the top brands to take into account will all be covered in this article.

Introduction to VoIP Phones

VoIP phones, sometimes referred to as IP phones, employ voice over internet protocol (VoIP) technology to enable call sending and receiving via IP networks. VoIP phones convert analog audio into a digital format for internet transmission and reverse the conversion of incoming digital signals back into standard telephone audio, in contrast to regular phones that rely on copper connections. This technology offers more connectivity, mobility, and interoperability.

Two primary types of VoIP phones are hardware-based phones and software-based phones. In contrast to software-based phones, also known as softphones, which are applications installed on PCs or Android smartphones, hardware-based phones are similar to classic telephones but require internet connection. Both varieties are necessary for today's communication demands since they provide features and capacities that conventional analog phones can not give.

Despite having two primary types of VoIP phones, they can be used in different ways to suit different applications. Examining the many types of VoIP phones and their applications is now necessary.

Different Types of VoIP Phones

To satisfy a range of requirements and tastes, many types of VoIP phones are available.

Physical Phones

Physical phones are the traditional hardware devices on your desk, equipped with a keypad and handset. Modern physical phones often feature WiFi and Bluetooth capabilities, adding to their convenience. Because configuring smart phones involves more than merely downloading an app, it can be more challenging than configuring softphones.

Physical phones come in three price points: entry-level, mid-range, and high-end. Conference phones are sold in a different category.

  • Basic phones: Usually priced at about $100, these phones come with basic functions including call forwarding, call holding, and call queues. They have basic displays and usually lack Bluetooth capabilities.

  • Phones in the mid-range: These phones, which cost between $150 and $200, have better looks and more features. For increased usefulness, they have more buttons, bigger color screens, and Bluetooth compatibility.

  • High-end phones: These phones are between $250 and $300 in price and include large, touch-sensitive color displays, premium materials, and intuitive layouts with customizable buttons. For businesses looking for the most utility and style, they are perfect.

Conference Phones

Conference phones are designed for group calls where multiple people sit in the same room. Large speakerphones, usually shaped like a 'Y, are used in place of handsets on these phones in order to clearly record and transmit voices. VoIP conference phones use an Ethernet cable rather than a standard phone connector to connect to the internet. They feature call management buttons like mute, hold, and volume controls. Advanced models may include touchscreens, detachable microphones, and access to business software applications, enhancing the overall meeting experience and collaboration.


With the installation of software applications known as softphones, users can make calls from PCs, laptops, tablets, and smartphones. Call centers, mobile professionals, and road workers will find softphones to be extremely cost-effective. They offer the full functionality of business phones, including making and receiving calls, checking voicemail, video calling, and performing drag-and-drop call transfers. Softphones also support video conference calls and team meetings, making them perfect for remote and hybrid workers. Their mobility and feature-rich nature make them a smart choice for both office and remote use.

Bluetooth Headsets

Enhancing hands-free communication, Bluetooth headsets are popular additions to VoIP phones. Some basic and mid-range phones require a Bluetooth dongle for connectivity. It’s important to research and ensure compatibility with your specific phone model. Once connected, a good Bluetooth headset with clear audio and a reliable microphone significantly improves the calling experience, allowing for greater flexibility and multitasking during calls.

These different types of VoIP phones and accessories cater to various business needs, providing flexibility, advanced features, and improved communication efficiency.

Brands Offering VoIP Phones


Polycom, a well-known producer of IP phones, offers a wide range of options at cheap cost. These phones might fulfill a variety of business needs, ranging from budget-friendly phones to the newest technology.

Features and Models

Natural and clear communication is ensured by the outstanding HD voice quality of Polycom phones, like the VVX series. They include huge color touchscreens, intuitive navigation, and user-friendly interfaces. More advanced models provide video conferencing, which allows for in-person meetings right from the phone. Call efficiency is increased by typical features including call forwarding, call transfer, and three-way conferencing.

Polycom phones also integrate seamlessly with various VoIP systems and business applications, allowing for a smooth and efficient workflow. They offer robust security features, including secure boot, HTTPS, and media encryption, protecting your communications.

Advantages of Choosing Polycom

Selecting a Polycom phone for your VoIP system offers various advantages. Businesses of various sizes favor Polycom due to their dependability and user-friendliness. The phones are an affordable option without sacrificing performance because they offer a wonderful mix between quality and cost. Additionally, switching to a VoIP system is made easier by Polycom's robust customer service, which guarantees that you receive help when needed.


Since 1997, Cisco has led the VoIP communications industry, providing services to over 100,000 clients worldwide. From simple to advanced solutions, their wide range of IP phones meets a variety of corporate demands.

Features and Models

Cisco Phone includes affordable options for occasional use, robust models for general business communications, and advanced phones with HD video, VoIP, and mobile capabilities. Their multiplatform phones are designed for third-party UC-as-a-Service partners, enhancing compatibility. Cisco also offers multimedia applications and analog telephone adapters to expand functionality.

Cisco phones are simple to operate and troubleshoot. Advanced security protocols, call forwarding, holding, conferencing, and other functions are supported. The integration of multimedia applications allows for a dynamic communication experience. Additionally, they support headsets for comfort during extended use.

Advantages of Choosing Cisco

Choosing a Cisco phone provides reliability, ease of use, and strong support. Businesses can discover a suitable solution for their demands and budget thanks to their extensive choice of models. Cisco's IP phones are a reliable option for improving corporate communication systems because of their dedication to quality and innovation.

Tips for Selecting the Right VoIP Phone for Your Business

Choosing the right VoIP phone for your business involves several key considerations. First, assess your specific needs. Based on your spending limit and usage habits, decide whether you need high-end, mid-range, or basic phones. Think about features that are necessary for your business, such HD voice quality, conferencing, and call forwarding.

Next, find out if the VoIP phones work with the systems and infrastructure that you presently have in place. Make sure your chosen phones can easily interact with other company applications and your existing VoIP provider.

Security is another crucial factor. To safeguard your conversations, look for phones with strong security features like encryption and secure boot. Take into account the manufacturer's support and convenience of usage as well. An excellent user experience can be greatly improved by trustworthy customer service and user-friendly interfaces.

Lastly, think about scalability. Select a VoIP phone solution that will expand with your company and let you add more users or services as needed.


To improve your business communication, it's essential to comprehend the many types of VoIP phones. The efficiency, security, and scalability of your VoIP phone can all be increased by upgrading. Assess your needs, consider essential features, and ensure compatibility with your systems. For businesses looking to invest in high-quality VoIP phones, MyITHub offers a range of excellent options. Embrace this technology to stay competitive and support your business growth.

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