Picking the best recruitment software for your recruitment agency

Don’t make any concession while selecting the best CRM software for your recruitment agency. The recruitment software you choose will shape the way you work and deliver results. As a recruiter, you will want a CRM solution that is easy to use, helps you be extra productive, and is essentially an indispensable tool.

It should improve your engagement with candidates from day one, keep you connected with clients, and help deliver all your recruitment goals.

Define the priorities 

What do you want to happen? Before beginning to look for the best recruitment CRM solution, take the time to list your company goals and vision. Your search should lead to the best recruitment software solution that will support these aspirations. Do you want to recruit passive candidates? Are you looking to develop and manage a better database of talent? Do the company goals include building a stronger brand and succeeding to place hard-to-fill positions more easily? Think about ways the software would help you achieve these objectives.

Recognise what key features are needed 

Your recruitment software should have comprehensive features such as candidate communication management, CV parsing and branding, publish jobs to various job portals in one go, access to skills tests, and integration with different social media platforms, etc. Many recruitment agencies opt for SaaS cloud-based servers which allow them to lease the software as opposed to paying one bulk amount to buy it. The benefit of using SaaS also lies in the fact that software providers are solely responsible for hosting data, updating the software and looking after any security concerns.

Get one that is easy to scale

The best recruitment software is one that will be with your recruitment agency every step of the growth. As the company grows or needs to scale back, your recruitment CRM should allow flexibility in that journey. It should accommodate any company goals and strategies that might change over the years.

Should increase efficiency, eliminate time wastage and be easy to use

Using any CRM software should reduce the amount of time recruiters spend manually entering data and tracking candidates for interviews and clients for feedback. A perfect recruitment software will automate the entire recruitment process. Recruiters will find all the pertinent data in this one system.

If a software is supposed to provide amazing results but is a huge challenge for non-tech-savvy users, it is a waste of money. What you could get instead of increased productivity is frustrated staff who will soon go back to their tried and tested methods of working. Then you will have half the agency using the software and the rest using spreadsheets and notes. This makes collaborative work a nightmare.

Provide excellent customer care

Find a CRM solution that is great and works for you. But make sure the service provider cares about its customers’ user experience and journey. Your relationship does not end with you onboarding the software. Customer care is a vital part of any business. As a recruitment firm, you want to treat your candidates and clients well and leave them with good feedback of you and your services. You should expect the same from your software provider. Read reviews and get recommendations. Not all big established companies provide invaluable service. Small companies might have experienced staff to guide their users whenever there is a problem. However, the complete opposite could be true as well. Hence, it is important to explore industry reviews before making a final decision. Go for the company that is genuinely invested in your journey with its product.